Skip to Main Content
Need Support? Let’s guide you to the right answer or agent.
Status Needs review
Created by Jaykishan Bhatt
Created on Mar 4, 2025

Migrate Issues (IRS) from one iTwin to another iTwin

Expected Outcome:

. Immediate Need: Copy IRS content from Dover URF ITT to Dover

. Feature Outcome: Ability to migrate full IRS set of content (including comments, attachments, status) from one project IRS to another project IRS.


Current Process:

During the life of a project "Issue Resolution Service" is used and issue records are created to manage various kinds of

information, including issues, clarifications and other [contractor] communications.

Shell wants these records to continue to exist in a cloned, as well as branched and subsequently merged project.

Use Cases:

a) General project branched to sub-contractor should retain the communications created in the general.

Problems:

a) There is no process or software capability for cloning IRS issues from one project/asset to another today.

b) IRS was not designed as a contractor communication tool

c) Even if there were, such an operation will automatically sever any links between the Issues and the iModel elements that they may reference.


Considerations:

The mechanism for cloning including B&M implies that the target context for the B&M operation already exist (was previously created). The clone, B&M process only forks the iModel. Other databases like IRS etc., are not automatically cloned today.


for more details, reference feature SDP4-54 & SR CS0377743

(attached PDF file & image snapshot for SDP4-54 image)